Terms and conditions: (The boring bits...)
We apologise for these but we are required by law to include the following Terms and Conditions for all transactions made on the greatbakes.co.uk website.

Things you may want to know

This website is only for ordering products to be despatched to customers in the United Kingdom and Northern Ireland addresses. We can and do ship overseas but ask you to contact us for costs of delivery.

Prices and availability of goods is subject to change without notice.

Allergy Advice
Some of our recipes do contain nuts and as all products are prepared in a kitchen where nuts and other foods containing allergens are prepared, please, This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or concerns.

Payment Method
We use Braintree to handle our online payments facilities. Offering one of the safest merchant services.
You do not need an account and all credit & debit cards are accepted.
If you would rather pay by bank transfer, This email address is being protected from spambots. You need JavaScript enabled to view it. and this can be arranged.

Once we have begun baking your order we cannot accept cancellations or offer refunds.

In the unlikely event that you are unhappy with your products, please let us know within 24 hours of delivery, so that we are aware of a problem and can prevent further occurrences. We will then either replace or refund you the cost of the goods at our discretion. We reserve the right to ask you to either return the items (at our expense) or provide additional evidence, such as a photograph, before a refund or replacement is sent out. We can only make a refund to the original credit or debit card account used to make the purchase. We cannot be held responsible for any consequential loss.

We have been awarded a 5/5 star food hygiene rating.
We do produce products that contain nuts and are unable to guarantee that some cross contamination will not occur.

Use of email addresses
When you place an order we will email a confirmation message back to you. We will then add an email address to our mailing list for future offers and information regarding Great Bakes.
If you enter a competition held by us, we will retain the name and email address.
We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.


Competition rules:

Terms and conditions for Facebook competition 9th September – 14th September 2018

The promoter is GREAT BAKES whose registered office is at Bennerley Road, SW11 6DY.

The competition is open to residents of the United Kingdom aged 18 years or over.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Route to entry for the competition and details of how to enter are via http://facebook/@greatbakesuk

Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

Closing date for entry will be Midnight on Friday 14th September. After this date the no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are as follows:

Simply like the post and answer the simple question (hint- you will find the answer on the website).

The prize is as follows:

One Great Bakes ‘Tuck box of Treats’ delivered to your chosen recipient.

The prize is as stated and no cash or other alternatives will be offered.

Great Bakes is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

Winners will be chosen at random.

The winner will be notified by DM on Facebook within 3 days of the closing date. If the winner cannot be contacted or do not claim the prize within 3 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

Great Bakes will notify the winner when and where the prize can be collected / is delivered.

Great Bakes decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

The winner’s name will be available 28 days after closing date by emailing the following address This email address is being protected from spambots. You need JavaScript enabled to view it.

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Great Bakes and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at http://www.greatbakes.co.uk

Great Bakes decision as to those able to take part and selection of winners is final.

Great Bakes shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

Great Bakes also reserves the right to cancel the competition if circumstances arise outside of its control.